privacy policy

 

 

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We have been selling online for more than 12 years. Sova Accessories we take your right to privacy very seriously. We use industry-standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls and Secure Socket Layers where appropriate. All orders are processed using secure server. All customer contact information including credit card number and name and address is guarded with the utmost security and discretion. 

Sova Leather will not sell or reveal to any third party your name, address, email address to mass marketers - period.  Sova allows access to database information by third-parties providing technical services, such as email, but only to the extent necessary to provide you with those services. In those instances, the third party is bound by these terms. 

 

How We Collect Information 

Many of the ways in which you interact with our sites allow us to learn more about you. We collect and store statistics and other information about the online activities of our visitors on an aggregated (collective) basis. For example, we track the number of people who view each page to learn which features are the most popular. But in these, and almost all other instances, we do not obtain personally identifiable information about you.

 

How Do We Use Your Personal Information 

The information gathered as part of your purchasing is used only to process your order and to provide you with a more personalized shopping experience. When you order, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your orders and to notify you of your order status.

 

Your E-mail & Telephone Number

We use your e-mail address to send verification of your purchase or to notify you if a product is on back order. Your telephone number is used only if there is a problem in processing your order and need to reach you quickly about your order. Your address, telephone, e-mail, and credit card information all remain private and are not given to any one.  At no time will we share any of this information with any other person or company. Any financial information our customers submit, such as credit card number and expiration date is used only to charge the customer for products and services they are purchasing.

 

Unsolicited email  

We do not use, nor do we condone the use of unsolicited bulk email.  We take this issue very seriously. Please report any incidents of unsolicited email coming from or mentioning the sovaleather.com domain to customer@sovaleather.com for a prompt and personal reply. All matters will be investigated and dealt with promptly.

 

What About Children? 

Children are not eligible to use our services and we ask that minors do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.

 

In Summary

Sova Leather are committed to protecting your privacy. All your personally identifiable information is safe with us. We use the information we collect at our site to make shopping at Sova Leather possible and to enhance your overall shopping experience. We do not sell, rent, or loan any personal information to others. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consent.

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Sova Accessories >>  7 W 41ST Avenue, # 75, San Mateo, CA 94403.  PH: (650) 232-1203 or  e-mail us.

 

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